Quick Fixes
Option A

The screen is totally blank, nothing at all appears, and the monitor light(s) on the front are off.

It is almost certain that power is not getting to the monitor. Again you need to check the power cables to the monitor and make sure that they have not come loose. There are two ways of connecting power to a monitor; one is via a 'piggy-back' cable - that is one that plugs into the back of the computer, (the system box). Changes in regulations require that (for all new computers) monitors need a cable to connect directly to a wall outlet.

Note that there are two cables connected to your monitor. One is for power, and the other connected to the back of the system box, supplies the signal (the picture). Make sure that both are disconnected before you try to move the monitor!

• In the case of a direct connection to the wall-socket, first of all check that it is functioning; try plugging some other appliance into it.
• Try swapping the cable for a different one. You may be able to use the one that connects with the system box, or from something else such as a printer. If the monitor works with the different one plugged in, then probably the fuse in the plug top has blown. However, if it has blown that may indicate a bigger problem elsewhere.
• If yours is a 'piggy-back' cable, try using a direct connection to a wall socket. If that works, there may be a fault with the cable. Alternatively there could be a problem with the power supply inside the system box (in either case consult with an engineer).
• Then try swapping over monitors (if you have one to hand). If you don't have one try borrowing one from a friend or a neighbouring business. If a different monitor works, then your monitor will need servicing, which may prove expensive. The good news is that unless you need high quality; it is possible to buy a reasonably decent second hand one quite cheaply.

Remember the secret of successful fault finding is to eliminate likely faults one by one!

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